At Pickle Squad TCG, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Personal details: Name, email address, billing/shipping addresses, phone number

  • Account information: Username, password, order history

  • Payment information: Payment card details (processed securely via WooCommerce / payment gateways; we do not store full card details)

  • Website usage data: IP address, browser type, pages visited, and cookies for site functionality

2. How We Use Your Information

Your data is used for:

  • Processing and fulfilling orders

  • Communicating about your order, account, or customer service inquiries

  • Sending marketing emails (with your consent)

  • Improving our website, products, and services

  • Complying with legal obligations

We will never sell your personal information to third parties.

3. Cookies

Our website uses cookies to:

  • Remember your shopping cart

  • Provide a smooth browsing experience

  • Track website usage for analytics

You can manage cookies through your browser settings, but some functionality may be limited if cookies are disabled.

4. Marketing & Communications

  • You may receive marketing emails if you sign up for our newsletter or create an account.

  • You can unsubscribe at any time via the link in the email or by contacting support.

We only send marketing communications to users who have explicitly opted in, in compliance with GDPR and the Privacy and Electronic Communications Regulations (PECR).

5. Sharing Your Information

We may share your information only with trusted third parties:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions

  • Shipping providers for order delivery

  • IT and website service providers to maintain the website

  • Legal authorities if required by law

We do not sell or trade your personal data.

6. Data Retention

  • Account and order data is stored as long as necessary for legal, tax, or business purposes.

  • Marketing data is retained only until you unsubscribe or request deletion.

You can request deletion of your personal data at any time.